Support at RanTek 

The support department at RanTek assists our resellers and end users with a wide range of technical tasks. We offer our services by telephone, email, or on-site. Examples are:

• Configuration questions
• Best practices guidance
• Performance improvements
• Software updates
• Network issues
• Troubleshooting
• Reporting
• Licensing
• Documentation

The RanTek support team offers basic support services, often as part of a maintenance agreement, as well as value-added services and consultancy. Depending on the customer requirements we offer anything from pre-paid consultancy hours for a single product installation to a fully managed service covering large product implementations.

RanTek also provides training services for our products.  For more information see our training page