The ROI of Digital Experience Monitoring: High Margin Digital Workplace Services
It’s a good time for service providers to be in the business of digital workplace services. Enterprises are implementing digital workplaces to provide employees with flexible, secure access to applications so they can collaborate and work wherever they are. Enterprise IT shops look to their service providers for help dealing with the complex technology decisions and implementations involved. But service providers face the same challenges as enterprise IT, in terms of reducing costs and delivering excellent customer service. Investing in Digital Experience Monitoring can help. Whether it’s reducing IT operational costs, or increasing revenue through high margin digital workplace service, the right vendor choice can deliver a compelling ROI of Digital Experience Monitoring.
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